The entire team at Sisterhood Travels works many long hours to ensure that your travel plans with our group trips are perfect in every way. We are a business and as such, we must pay our employees for the work that they do. In most cases, we are not paid by anyone to manage all of your arrangements, changes, cancellations and more. This is no longer sustainable for us as a business. We have done extensive research with our colleagues and suppliers to ensure that any fees we charge you above and beyond your trip, are fair and reasonable for the work that we do.
Effective September 1, 2022 for all newly requested bookings, we will be instituting the following service fees when applicable (Airfare Ticketing fees went into effect in April 2022) :
Domestic tickets (within the United States) - $50.00 per ticket
International tickets (outside of the United States) - $100.00 per ticket
Flight changes and cancellations at your request: $25.00 per change or cancellation
Ticketing charges must be paid prior to our beginning work on your request and all ticketing charges are non-refundable under any circumstances as we will have already done this work for you
This ticketing charge includes the following services:
Providing you with up to 3 itineraries with pricing for you to choose from (additional requests will be $25.00 each)
Booking your tickets and securing your seats whenever possible.
Notifying you of any changes, cancellations or delays
Assisting you with flight changes due to itinerary changes, cancellations or delays when necessary
Including all itinerary and pricing information on your confirmation invoice and itinerary detail
ROOMMATE MATCHING & CANCELLATION FEES FOR ALL CRUISES (Except Antarctica):
$100.00 non-refundable fee to complete a cruise roommate match
$100.00 non-refundable cancellation fee if you cancel your cruise
We will require you to complete a credit authorization for these fees at the time you make your cruise booking
LAND TOURS - TRANSFER OF DEPOSITS AND PAYMENTS OVER TO ANOTHER TRIP: In most cases, we CANNOT transfer your deposit and/or any monies paid from one land tour to another. This is because we have already paid your deposit which is non-refundable from our people on the ground for that particular trip. We cannot refund you money that we do not receive back. In the event that it IS a possibility to transfer your payments, we will do so as follows:
Non-refundable administrative fee of $100 if we are able to cancel the first trip and transfer to another trip.
AN IMPORTANT REMINDER ABOUT NON-REFUNDABLE FEES and DEPOSITS
Sisterhood Travels is a business and as all businesses do, we have an obligation to make sure our employees are paid and that our bills are paid. Non-refundable fees are exactly that - non-refundable. We cannot "hold" your deposit to place on another trip sometime in the future. Our terms are non-negotiable and while we want to help you in any way we can, we cannot refund your money no matter what your reason is. This is why we so strongly advise you to obtain optional travel insurance protection. If you cancel for a covered reason, you can make a claim for a refund of your non-refundable payments.